General conditions

ARRIVAL AND DEPARTURE TIMES

Standard arrival time between 5 p.m. and 7.30 p.m. Maximum departure time is 10.00 a.m.; delays and mishaps must be duly reported to the people in charge of reception.

 

PAYMENT TERMS

 

1. 50% deposit upon confirmation of the reservation with bank transfer or credit card.

2. Balance paid maximum 60 days before the start of arrival with bank transfer or credit card.

 

TERMS OF CANCELATION

If the Customer cancels his reservation (totally or partially, including during the stay), he will not be refunded the sums already paid, as well as the price of the additional services already paid to Travel Paradise for the organization of his stay. However, if Travel Paradise manages to find another tenant on the agreed dates, a partial refund, up to a maximum of 75% of the sums paid, may be made as an exceptional goodwill gesture.